Hey guys, just wanted to inform you that I have a new steam account. Why? Because steam is a f**king piece of s**t, sorry. The case: I added 100€ funds on my paypal account, then added 70€ to my steam account on July, the 14th, everything went well, I got the money on both accounts. Now today, I got the message from steam that these transactions I made were troublesome or something and I got 50€ from my 70€ back on my paypal account, the case on paypal got closed and thats the reply from the steam robot support: Hello *******, We have recently received notification from PayPal that one of your recent Steam Purchases has been disputed. The Steam account has been locked while the dispute is being investigated by PayPal. It is important for you to contact PayPal or log in to your PayPal account and go to your “Resolution Center†to resolve this dispute. If the dispute is closed and the funds are released back to Steam, the account will be reactivated. However, if PayPal closes the dispute case by “Reversing the Paymentâ€, meaning they send the funds for the purchase back to you, the Steam account will remain locked and you will lose access to all of the games on the account. There are no options to resolve a dispute once PayPal has closed the case, so we suggest that you contact them immediately at 888-221-1161. PayPal Help Center <a class="postlink" href="https://www.paypal.com/cgi-bin/webscr?cmd=_help-ext" onclick="window.open(this.href);return false;">https://www.paypal.com/cgi-bin/webscr?cmd=_help-ext</a> Please let us know if you have any further questions. So THAT means, my account is closed... forever... and I didnt receive one single message from paypal that there's a disputed transaction case, and I'm not the guy who checks his paypal account every single day byebye bills hat and earbuds, bye all other hats, bye all my weapons and purchased stuff (the 20€ steam robbed from me), bye all my games... My new account name is raptor_jesus98, I will try to readd my friends, add me if you can aswell EDIT: Btw. my account hasnt been locked while "the dispute was being investigated", it was a suprise buttseks suspension. trololol
This is FRICKING OUTRAGEOUS! Dude, you should totally keep fighting. Sue them it that's what it takes. This can't be done to you! :x
Im posting a screenshot here Why?? I didnt reverse anything... @Varsity I contacted them, they said the case is closed, there is nothing they can do about it now I'm still fighting with the support steam bots, hopefully a human will answer my ticket It's just I fucking bought all these games on my account with real money, they have no right to take them away from me, and that makes me just damn furious :evil:
You gotta fight for your right... Email the steam help desk or chat dunno, explain everything...email the same to paypal (they do answer) I had some troubles with paypal myself...they didnt really resolved it but anyways...paypal is the savest when using a credit card (and a good pasw)
Come to think about it... I only play tf2 most of the time, and playing all vanilla is quite refreshing, like in the old days. So aaaactually its not a great loss... I can live with that I have to wait for a response from steam, til then I have to play with my new account :?
Call paypal. CALL THEM. Oh and of course: Shout at the support bitches. That always works. I can do that for you if you want.
first of all, find out from Paypall why they reversed. This can be a bunch of things - not verified - have to verify above a X ammount or w/e - incorrectly verified (close of account) etc only once paypal is FULLY SOLVED, you can pay to steam (see below), cos if its NOT fully solved, they will retract the money AGAIN! (see below what that means) in regards to steam: - open a ticket, explain the problem that you have problems with paypal, this happens everyday, they understand. - they will offer you to pay the disputed ammount, only after that you can re-pay steam. DO NOT PAY IF PAYPALL IS STILL ACTING UP. Tell them that you are still busy with communicating with paypal - If this happens a SECOND time, they will require you to pay FULL price on all games you got disputed, so if you had done paying for summer sale, you don't get the "discount" anymore, and you have to pay FULL PRICE for those disputed money games. - If this happens again after that, pray that you may repay. Paypal is a big bitch, that randomly retracts without reason, you will have to fight them, and this can take WEEKS, one guy i know is busy for 2 months now with paypal. After you recieved a reply, wait at LEAST 2 weeks before doing ANYTHING with your money, their phone/mail support is NOT the deciding party, that is some you never will speak to. and that will review the case again after you called, and change the rules. I'm SO glad not using paypal. iDeal works flawless.
Thank you so much, this is very helpful. I will do as you said Finaly I see some hope in it after all. And thanks to all the others supporting me
I pay directly from my VISA debit card, heard too many bad stories about paypal and Steam - My brother had his Steam account locked twice due to a fuckup with a paypal payment that he maid 18 MONTHS PREVIOUSLY, WTF is up with that? It turned out it was due to a debit card he had linked to paypal expiring or something... I have 2 visa accounts, one is my main current account that i use for day do day purchases, keep that topped up from my savings account. I then have a second VISA account that i use for all on-line purchases, i transfer exactly the right amount from my main current account into this one for any purchases i make; including steam purchases. Good luck with your battle anyway
A bit pessimistic arent we? But yea, you're right. I'm not spending any money on my new acc until I know for 100%, that my acc is lost forever... and I will never let that happen
Good news everybody! I finally got the attention of a real human, and he reactivated my account... temporary. I have to contact paypal now to make the chargeback to steam possible. Such a relief, I'm so happy