Ok last post for tonight since it's important. The same thing happened to me about a month ago. I got a mail telling that my password had been changed. Just to reasure all of you guys, as long as you still have the original information concerning your account, it's no big deal at all. Just create a cleat support ticket (I think you need a support account first, but it's quick to create one anyways). Then someone answers to you (it took less than 48 hours for me) and they just ask you to provide your name, adress and the last 4 numbers of the credit card you used to buy games on this account. If you bought games with a credit card. If you used a game box, I think you can give the the original serial (the hacker don't have access to these serials even if he has access to your account). And then they just reactivate your account and send you a new password in your mailbox. Well it took about 2 days total for me to get my account back. Just make sure to create a Support Account on the steam website (which is completely different from your regular Steam account) and then go to the "ask a question" section or something. Since only a few people use this Support Account feature, it will be pretty fast. Don't forget to chose the good category and be as precise as you can. Give every possible detail including your account name (of course, don't give anything related to your credit cards or serial until they ask for it...). Oh and for you security freaks, it's completely safe since they only ask you the last 4 digits of your credit card for verification. Hope it helps (sorry if someone answered before, I was too tired to read all 3 pages)
already did all the things you mentioned. i am not scared that i won't get my account back. But they just won't reply to my ticket! @metamess nope.. i didnt use my account on a laptop with wireless. I only use steam on my game pc. It seems that more players have this: http://forums.steampowered.com/forums/s ... p?t=820209
finally, got my account back! only thing is that i lost all my friends. I have added +/- 20 now, but if you guys want to add me.. then i'm sure who wants me in his list
I've added someone called Eric, sent me an invite... hoped it was you XD I'll check now btw ... yup looks like you way to go on getting it back! any info on what happened exactly?
hmm i still didn't have my account back... the point is i bought it from a friend of mine and he doesn't has it's serials anymore :evil: so i probably need to rebuy it but one thing is oke i probably can have it tuesday because thats my birthday and i can ask it as a present from my sister